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Cellpage Communications is one of the largest multi
dimensional independent services companies in India. With over 15 years of
experience, focused on delivering expert services in call centers, database management, marketing,
back office and
technical support services for domestic and international customers.
The key service areas include Customer interaction
centers, Corporate
sales, Collection, Retention, Retail out
lets for domestic and international customers.
BPO services,
Direct marketing, Data base management, Tele marketing,
and Consultancy services
for Telecom, Electronic goods, and Banking.
* Please click on picture
( For view the enlarged image )
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Own spacious offices in a premier locations in
Kailash Colony , Panchsheel Commercial
Complex and also situated in Gurgaon |
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We have professionally
Qualified staff with the knowledge of latest
techniques and advance tools to suit
modern needs.
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Cellpage infrastructure is
highly advance and has all the amenities
which staff needs. It is centrally air-conditioned
and fully equipped with latest machinery and software's.
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The above mentioned details are living testimony
of the fact that we have up to date, complete
and state of art infrastructure.
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We start with analyzing customer queries and
creating standard answers needed for all
forms of support, including Emails, Web-chats
and Telephone. |
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We ensure that the end customer receives a crisp
and accurate response that meets
the highest standards of style, tone, spelling
and grammar. |
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We continuously update the knowledge bases
ensuring information provided to
customers is always accurate and updated. |
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Constant
interaction with customers always provides companies
with useful insights into their buying patterns and
behavior. |
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We continuously track and compile customer
feedbacks - both positive and negative,
using various online and offline tracking tools. |
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A complete analysis of feedback is
performed & presented on a periodic basis
(monthly /
quarterly, based on client requirements). This
helps the client to better understand his
position in the competitive market place. |
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We continuously update the knowledge bases
ensuring information provided to
customers is always accurate and updated. |
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